Privacy Policy

The Projects website is operated by Macmillan Digital Science Ltd, a company registered in England under company number 07397265 with a registered office at Brunel Road, Houndmills, Basingstoke, Hampshire, RG21 6XS, United Kingdom ("Digital Science", "we", "us", "our").
Our VAT number is GB199440621. You can contact us .

Macmillan Digital Science Limited, which distributes the Projects suite of products (“Projects”) respects your concerns about privacy and values its relationship with you. This Privacy Notice (the "Notice") describes:

Our website is hosted in the EU. We comply with applicable laws to safeguard your information.


Information We Collect and How We Use It

Personal Information We Collect About You

You may choose to provide personal information (such as your name, address, telephone number and email address) to us.
We list below the methods by which you may provide the information and the types of information you may submit. We also tell you how we may use the information.


Contacting Us

If you communicate with our Customer Services department through the 'Contact' or ‘Support’ pages on our website, directly by email, or by post or telephone, we may ask you for information such as your email address, your location, the type of product you subscribe to and/or purchase from us and the type of customer you are (e.g. academic user, individual user, free trial registrant, website visitor, etc.).

You may also choose to provide additional personal information, for example, in the form of an attachment or by post. We will hold these details in our customer services query database and use such personal information to respond to your questions and comments. We may also use such personal information to evaluate the quality of our products and services.


Registering for evaluations or subscribing

Digital Science allows visitors to sign up for or request a free evaluation trial of its Projects product. Customers who contact our sales department can also request an evaluation trial for our Projects product. If you choose to register for or otherwise request a trial, we may ask you to provide information such as your full name, email address, address, corporate or academic affiliation, telephone and email contact information and the website of your organisation. We will use such personal information to provide you with the services and/or products you select during the registration or evaluation request process and to create your trial license. Provided you have consented, we may also use such personal information to contact you about other services and/or products of a similar nature, that we think may be of interest to you.


Purchasing Projects products

On our website, you may choose to download a free account for Projects or purchase a license for Projects. When you choose to license our products, we may ask you to provide your full name, email address, address, corporate or academic affiliation, telephone and email contact information, the website of your organisation, billing address and debit or credit card information (including card type, cardholder name, card number, expiry date and security code). Such personal information is collected for the purpose of providing you with your chosen products and/or services. We use industry-standard encryption technologies and a secure server for transferring and receiving credit card information exchanged with our website.


Non-Personal Information We Collect

We collect certain aggregated and non-personal information when you visit our website. Aggregated and non-personal information does not relate to a single, identifiable visitor. It tells us information such as how many users visited our website and which pages were accessed. By collecting this information, we learn how to best tailor our website to our visitors. We collect this information either through "cookie" technology or with "web beacons", as explained below.


Cookies

Like many companies, we use "cookies" on our website(s). Cookies are bits of text that are placed on your computer's hard drive when you visit certain websites. We use cookies to tell us, for example, whether you have visited us before or if you are a new visitor and to help us identify site features in which you may have the greatest interest. Cookies may enhance your online experience by saving your preferences while you are visiting a particular site. Most browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie, and how to disable existing cookies. Please note, however, that without cookies you may not be able to take full advantage of all our website features.


Web Beacons

Certain pages on our websites contain "web beacons" (also know as Internet tags, pixel tags and clear GIFs or java script equivalents). These web beacons allow third parties to obtain information such as the IP address of the computer that downloaded the page on which the beacon appears, the URL of the page on which the beacon appears, the time the page containing the beacon was viewed, the type of browser used to view the page, and the information in cookies set by the third party.


Information We Share

We do not sell or otherwise disclose information about our website visitors or subscribers, except as described here. We may share the information you provide with affiliates of Macmillan Digital Science Ltd (i.e. companies in our group and portfolio companies of Digital Science). We may also share the information with service providers we have retained to perform services on our behalf. These service providers are not authorised by us to use or disclose the information except as necessary to perform services on our behalf or to comply with legal requirements. In addition, we may disclose information about you (i) if we are required to do so by law or legal process, (ii) to law enforcement agencies following an appropriate request or (iii) when we believe disclosure is necessary to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity.

We reserve the right to transfer any information we have about you in the event we sell or transfer all or a portion of our business or assets. Should such a sale or transfer occur, we will use reasonable efforts to direct the transferee to use information you have provided through our website(s) in a manner that is consistent with this Privacy Notice.


How We Protect Personal Information

We maintain administrative, technical and physical safeguards to protect against loss, misuse or unauthorised access, disclosure, alteration or destruction of the information you provide on our websites.


Changes To This Privacy Policy

We may amend this Privacy Policy from time to time. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used. If we make changes in the way we use Personal Information, we will notify you by posting a notice on the Site, on or through the product/service, or by sending an email to the email address associated with your account. You are bound by any changes to the Privacy Policy when you use the service after such changes have been first posted.


Questions, Concerns And Dispute Resolution

If you have any questions or concerns regarding our privacy policies, please send us a detailed message. We will make every effort to resolve your concerns. Any disputes arising from this Privacy Policy, or from the use or processing of any Personal Information we obtain from you in connection with the product/service, shall be handled in accordance with the Dispute Resolution terms set forth in Section 16 of Projects Website Terms and Conditions of Use.